Privacy Policy

Privacy policy

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1. Contact details
2. Generalities
3. What information we collect from you
4. When and how the information is used
5. How we protect information
6. Who has access to the information collected from you
7. Rights of the data subject
8. Changes to this policy
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1. Contact details

The website www.ticketis.net is owned and operated by Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, which can be contacted at the e-mail address: info@ticketis.net

2. Generalities

The document you are just going through right now is actually one of the ways we want to show you that the trust you place in us is not one-sided. For our part, we also take all the necessary measures to make your visit to our site as pleasant as possible and without consequences that you do not anticipate.

For any questions or concerns about the terms used below or any other issues related to how we understand to keep your data confidential, please contact us at the following email address: info@ticketis.net

3. What kind of information we collect from you

Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen collects information from its users directly from the user, by registering: name, telephone and email address.

Information provided directly by the user:
When you subscribe to a service provided by Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, we ask for your name and email address.

Information from the server traffic report:
When you visit a website, you disclose certain information about yourself, such as your IP address, the time of your visit, the place from which you entered our website. Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, like other operators, records this information.

Cookies:

In order to provide a personalized service to our users, Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, may use cookies to facilitate the storage and tracking of your preferences. For example, we may use cookies to identify you and to provide you with information and services based on the preferences you have expressed in your previous visits. Also, third-party online advertising networks may use cookies to be able to adapt advertising messages according to your preferences. Cookies are .txt files, provided to your browser by a web server and then stored on your computer’s hard drive. The use of cookies is a current standard on many of the major websites you visit. Most browsers are set to accept cookies. However, if you prefer this, you can reset your browser to either notify you whenever you receive a cookie, or even refuse to accept cookies. However, you should know that some sections of our website will not be able to be viewed normally if you have set your browser to reject cookies.

You should note that whenever you voluntarily disclose personal information in the online communication environment such as: online forums, e-mail program, FTP program, discussion groups, chat services, the information you disclose can be easily collected and used by unauthorized persons. Although Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen does its best to protect your personal information, Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen cannot ensure or warrant the security of any type of information you transmit to us, so transmitting information in an inappropriate environment is at your own risk. You must also understand that you are solely responsible for maintaining the confidentiality of information (passwords, usernames, etc.) related to the accounts you have acquired as a result of using the services provided by us.

Details about the cookie policy can be found on the Cookie Policy page.

4. How and where the information is used

Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, uses the information collected from you only for the purpose for which it was collected and stores the data only as long as necessary for that purpose. We will retain customer information for as long as their account is active, to provide services to them, to comply with our legal obligations. Access to personal data is strictly limited to the staff responsible for the newsletter.

5. How we protect the information collected from you

The privacy and protection of the information collected from you is of vital importance to us. Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, does not provide the collected information to third parties. Any traffic statistics of our users that we will provide to partner sites are provided only as aggregate data and do not include any personally identifiable information about any individual user.
When we receive the information sent by you, we guarantee that we will make every effort to ensure their security in our systems, according to the security standards imposed by the legislation in force.

6. Who has access to the information collected from you

Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, will not disclose any personally identifiable information about its users to third parties without first receiving the users’ express consent in this regard.

But whenever such a service is provided in partnership with another site, you will be informed of this. In order to provide you with the highest standards of service, it is necessary to share your personal information with the partner site or service. If you do not want this data of yours to be shared, you can do so by disallowing the data transfer by not using that specific service.

If you choose to accept data sharing, you should understand that partner service providers may have separate privacy and data collection practices.

Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, has no control over and cannot guarantee all legal aspects involved in the use of these independent privacy practices.

7. Rights of the data subject

Any information provided by you will be considered and will represent your express consent for your personal data to be used by Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, in accordance with the purposes stated above.

If you are located in the EU, you have certain rights in relation to your Personal Data. Please note that certain exceptions to the exercise of these rights may apply, so you may not be able to exercise these rights in all situations. Also, these rights are different depending on the EU member state.

• Right of access to data: You have the right to access any data about you held by Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, generally within 1 month from the date of your request.
• The right to data rectification: you can request the modification of incorrect or incomplete Personal Data.
• The right to data deletion: you can request the deletion of Personal Data in certain situations referred to in Article 17 of the Personal Data Protection Regulation and we will take all reasonable steps to inform other data processors that you have requested the deletion of any data, copies or their reproductions.
• The right to withdraw consent: you can withdraw any consent given to the processing of the data and to prevent further processing thereof, if Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, does not have a legal basis for processing your Data with Personal Character.
• The right to restriction of processing: you can request that certain Personal Data be marked as restricted during the period of resolution of some complaints and you can also restrict the processing of data in other situations.
• The right to object: You have the right to object to the processing of your personal data by Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen,. We will stop processing the data unless: (i) there are overriding legitimate grounds for processing, which override your interests, rights and freedoms; or (ii) Top Europe Events (SCS), Ter Heydelaan 250/5, 2100 Antwerpen, must continue to process your personal information in order to establish, exercise or defend a legal claim;
• The right to data portability: you can ask us to transmit your Personal Data held by us to a third party, by electronic means.
• The right to lodge complaints: you can lodge a complaint against our company’s data processing with the data protection regulator.

8. Changes to this policy

This policy may be updated from time to time, for example following changes in relevant legislation.
If changes are made to the material, customers will be notified by email or through the website, before the changes take effect.